Support Center

Knowledge Base

  • Fixing a corrupt database

    In the event of an incorrect shutdown, such as a power failure on your machine, it is possible that your datab...

    Jul 05, 2013 01:02AM UTC
  • Cannot See Text On Buttons

    If you are having an issue with seeing the text on the buttons on any of the screens of Craft Maker Pro this i...

    Jul 05, 2013 01:02AM UTC
  • Email whitelist instructions

    If you have not received an email response from us please ensure that you whitelist our email addresses. For ...

    Jul 05, 2013 01:02AM UTC
  • How to turn raw materials into parts for pieces

    If you create your own parts from raw materials, such as earring hooks from wire or beads from clay you need t...

    Jul 05, 2013 01:02AM UTC
  • How to send us more detailed information

    In order for us to help you as best as possible with any support issues you may need assistance with please se...

    Sep 07, 2018 09:59AM UTC
  • How To Access My Order

    Once you have completed your order for Craft Maker Pro you will automatically be redirected to the registratio...

    Sep 02, 2013 02:10AM UTC
  • License code not working after purchase

    If you have just purchased Craft Maker Pro but your license code is not registering and giving you a message t...

    Jan 23, 2016 09:31AM UTC
  • Rev 1.1 Update

    Version 1.1 Updates: Fixed weighted average unit price calc on parts Text updates on layouts to validate...

    Oct 16, 2013 01:25AM UTC
  • Rev 1.2 Update

    Version 1.2 Updates: Fixed pieces stock report showing pieces not on stock when only items in stock selected...

    Nov 01, 2013 04:17AM UTC
  • Rev 1.4 Update

    Version 1.4 Updates: Version numbers updated straight from 1.2 to 1.4‚Äč Consignment order to invoice err...

    Jan 12, 2015 01:10AM UTC

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